Network Support Officer Job Description
This is a key role that requires a strong understanding of both hardware and software to ensure the smooth operation and ongoing maintenance of the college's computer network and related systems.
Key Responsibilities
* Support existing infrastructure
* Assist in testing and implementing new technologies
* Provide timely technical assistance to staff and students
Required Skills and Qualifications
* Working with Vulnerable People (WWVP) certification
* Diploma in Information and Communication Technology
* First Aid Certificate (or willingness to obtain)
* ITIL 4 Foundation certification
* Microsoft Certified: Fundamentals (or willingness to obtain)
Benefits
* 24 weeks of paid parental leave (maternity/adoption)
* Up to 14 weeks of paid parental leave (paternity/non-initial primary carer leave)
* Support for professional development and study opportunities
* Access to our wellbeing program, Flourish
About This Role
This is an exciting opportunity to join our team as a Network Support Officer. As a member of our team, you will be responsible for ensuring the smooth operation of our computer network and related systems.
You will work closely with our ICT and Innovation Coordinator to support existing infrastructure, assist in testing and implementing new technologies, and provide timely technical assistance to staff and students.
We are looking for someone with a strong understanding of both hardware and software, a solutions-focused mindset, and a commitment to maintaining a secure, efficient, and user-friendly ICT environment.
If you are passionate about technology and have a keen eye for detail, we encourage you to apply for this exciting opportunity.