Join a team of 12,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward.
We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:
Typical earnings for Correctional Officer Level 3 start at $78,416 p.a. + super (including penalty rates), with opportunities to earn above $95K p.a. + super with overtime
From March 2026, typical earnings increase to $83,121 p.a. + super, with opportunities to earn above $100K p.a. + super with overtime
5 weeks annual leave
Enjoy a 7-day fortnight roster with excellent work–life balance
Uniforms and lunch provided
24/7 access to medical & mental health support via Sonder
Flexible salary packaging options
Ongoing career progression and development opportunities
A supportive, team-first environment with trusted leadership
Opportunity to complete a bridging course
Make an Impact at Serco
Bring your correctional experience to Clarence Correctional Centre as a Correctional Case Officer, supporting inmate management, safety, and rehabilitation within a secure and respectful environment, you will:
* Supervise and manage inmates while promoting rehabilitation and reintegration
* Conduct searches, monitor inmate activities, and maintain a structured, secure environment
* Use communication and problem-solving skills to defuse tense situations and maintain order
* Work closely with multidisciplinary teams to ensure inmate welfare
What You'll Need
* Certificate III/IV in Correctional Practice
* Minimum 2 years' experience to meet requirements for CCO Level 3
* Proven ability to manage and supervise inmates safely and professionally
* Strong communication, empathy, and resilience
* Ability to stay calm under pressure and exercise sound judgement
* Physical fitness to meet role demands
* A valid Driver's Licence
* Australian Work Rights
* As this is a position of trust, shortlisted candidates will undergo a Police Check and full probity assessment.
Have questions? Reach out to Kirsty (TA Lead) at ***************@serco-ap.com we'd love to chat.
We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans, and people with disability.
By joining Serco you'll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion, and belonging.
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world's most urgent and complex challenges.
We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration and Community Services.
#J-18808-Ljbffr