Overview
Accounts Receivable Officer role at Alfred Health
Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. On 1 January 2026, Alfred Health will merge with Bayside Health across several health services, creating a larger organisation with expanded opportunities. Subject to final approval, all employees from the five health services will transfer to Bayside Health.
- Permananet Full Time, 80 Hours + ADO
- Managers and Administrative Worker Grade 2
- Located at The Alfred
About The Team
The Financial Services Department provides financial and related services to all areas of Alfred Health, including financial accounting and compliance, finance business partnering, financial analysis, decision support and transactional services (including Accounts Payable, Accounts Receivable and Revenue Services). The department acts as a trusted advisor across Alfred Health and the broader Health Sector.
About The Role
Reporting to the Accounts Receivable Supervisor, the Accounts Receivable Officer is responsible for the effective management and collection of all patient and sundry debt. The role works closely with the Billing and Financial Control teams and may interact with other teams and departments. Regular interaction with patient, government and commercial entities is required to achieve strategic objectives and meet performance targets.
Skills & Experience
- Demonstrated experience in customer service or administration within a complex health service, particularly in a heavily regulated environment
- Experience in delivering commercial and/or consumer collection services within a complex organisation
- Experience in data manipulation and statistical analysis of large datasets
- Excellent organisational skills and the ability to meet competing deadlines
- Analytical and problem-solving abilities in data interpretation
- High level interpersonal and communication skills with the ability to build productive relationships
- Understanding of Credit/Collections legislation, especially privacy and debt collection
- Ability to deliver a responsive and flexible service to stakeholders
- Demonstrated ability to work accurately in a team
- Good computer and database skills, including health and office software (iPM, Cerner, Pathnet, GERIS, ARIA, Firstnet, iPharm, GP, MS Word, MS Excel, Outlook)
- Ability to meet performance indicators and take responsibility for tasks
- Demonstrated ability to establish productive working relationships within and beyond organisational boundaries
- Commitment to high-level customer service
Benefits
- Salary Packaging & Novated Leasing through Maxxia
- Flexible Health Insurance coverage through HCF
- On-site car & bike parking opportunities
- Onsite fitness facilities at The Alfred through ProSport Health and Fitness
- Child Care Services at The Alfred managed by KU Children’s Services
If applicable, specify specific requirements that you require in the cover letter or CV.
Any queries please contact Gustavo Arbizu, Accounts Receivable Supervisor -
Applications Close: 11pm AEST, Monday 29th September 2025.
We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please contact the person listed on this ad.
In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles are required to be vaccinated against influenza or hold a medical exemption.
Website:
Seniority level: Entry level
Employment type: Full time
Job function: Accounting/Auditing and Finance
Industries: Hospitals and Health Care
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📌 Accounts Receivable Officer
🏢 Alfred Health
📍 Melbourne