Seeking an Organisational Change Manager with 5+ years experience. The Department is seeking an Organisational Change Manager to deliver change management activities on IT projects and initiatives. With a strong focus on engaging with a wide range of stakeholders, from APS staff to executive staff, the successful candidate will play a key role in managing stakeholder relationships, building alignment, managing expectations, and ensuring effective communication through the project lifecycle. The ideal candidate will possess a sound understanding of change management principles, be driven by working collaboratively as part of a team, and bring proven experience in supporting change in technology-driven environments. This role will report to a Lead Change Manager and work with a number of Senior Change Managers. The ideal candidate is expected to contribute strongly to a team-based delivery approach with shared standards, collaboration, and continuous improvement across the change management function.
Key Duties and Responsibilities
* Deliver effective change management activities for assigned projects and initiatives as required.
* Build and maintain strong and collaborative working relationships with project teams, business stakeholders, SME's, operational leaders and other change managers.
* Support the development and implementation of effective and adaptive change management strategies, plans and deliverables aligned to project objectives.
* Undertake stakeholder analysis, change impact assessments and develop readiness, transition and adoption plans to prepare and support successful adoption of changes across impacted business areas and staff.
* Assist with learning and capability uplift through detailed training needs analysis, design of education and training activities and modules, and development of user support materials.
* Support development of communications, presentations, stakeholder engagement activities and materials.
* Monitor and report on readiness and change adoption, including risks, issues, dependencies and progress against key milestones.
* Provide analytical and other support to the Lead Change Manager as required.
* Performance and deliverables will be regularly monitored against agreed activities and milestones.
Essential Criteria
* Demonstrated 5+ years' experience delivering organisational change management activities within a project in technology-based environments.
* Demonstrated experience with the application and understanding of change management methodologies, frameworks and tools.
* Experience conducting stakeholder analysis, impact assessments, change planning, and readiness activities, including workshop facilitation within structured program and project delivery environments.
* Proven ability to develop and maintain strong relationships with key stakeholders across multiple organisational levels.
* Strong verbal, written and interpersonal communication skills, including the ability to liaise, consult and negotiate with a range of stakeholders in a variety of contexts.
* Ability to work collaboratively within a high performing team environment.
Contract: 12 Months Contract with 1 x 12 month extensions
Security Required: NV1 Security Clearance required
Location: Canberra - Hybrid
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