About the role
We are seeking an experienced Administration Officer to join our growing psychology practice in Jindalee, Queensland. As Administration Officer, you will be responsible for the day-to-day operations of our practice, ensuring the smooth running of administrative tasks and the delivery of exceptional client care. This is a full-time role within our collaborative and supportive team.
What you'll be doing
* Overseeing all administrative functions including billing, scheduling, record-keeping and supplies management
* Providing exceptional customer service to clients, managing enquiries and bookings
* Monitoring and reporting on key practice metrics to drive continuous improvement
* Collaborating with the clinical team to implement new initiatives and improve processes
* Ensuring compliance with all relevant regulations and industry standards
What we're looking for
* Experience in a medical/healthcare administration role
* Strong organisational and multitasking skills with attention to detail
* Excellent customer service orientation and communication abilities
* Sound knowledge of healthcare administration processes and procedures
* Ability to work collaboratively as part of a team
* Proficiency in using practice management software and MS Office suite
What we offer
At New Directions Psychology, we are committed to providing a supportive and inclusive work environment where our employees can thrive. If you're passionate about making a positive impact in the lives of our clients, we'd love to hear from you.
About us
New Directions Psychology is a well-established private practice located in Jindalee, Queensland. Our team of experienced psychologists are dedicated to delivering high-quality, evidence-based mental health services to the local community. With a focus on collaboration, innovation and client-centred care, we are committed to helping our clients achieve their goals and improve their overall wellbeing.
Apply now to join our team as an Administration Officer and be a part of our exciting growth journey.
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