The Broker Support Manager role is pivotal in ensuring brokers are equipped with the tools, training, and support to grow their business through a leading aggregator platform.
This includes:
* Inducting new brokers into the platform with emphasis on its award-winning software
* Providing hands-on support and facilitating a seamless onboarding process
* Building robust relationships with brokers based on a thorough understanding of their business needs
* Identifying opportunities to enhance broker success through product and service offerings
* Coordinating events and facilitating broker attendance
* Fostering high levels of engagement and retention among brokers
To excel in this position, you will require:
* A proven track record in developing relationships and driving sales growth
* Experience within the mortgage broking or finance industry
* Proficiency in working with customer relationship management (CRM) systems
* Excellent communication and interpersonal skills
* Strong influencing and problem-solving abilities
* Ability to travel to broker meetings and events as needed