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Customer service sales team member (maitland)

Maitland
The Provedores
Customer Services agent
Posted: 27 November
Offer description

The Provedores are a leading supplier of quality food products with 4 locations across New South Wales.They supply some of Australia’s most favoured brands and support local, independent artisan producers. The Provedoresare all about delivering exceptional customer service. For everyone on the team, good old-fashioned relationships are paramount.

The business opened in October 2016 and collectively, the three owners of The Provedores have more than 80 years of experience in the food and hospitality industries.

The Provedores operate from Coffs Harbour, Byron Bay, Newcastle, Tamworth and Dubbo and have an extensive reach.

The Role

You will be in the customer service and sales team in our Warner's Bay office - responding to inquiries, processing orders, managing backorders, and resolving delivery issues. This is a casual position, with the successful applicant working a rotation of day shift and night shift with the variation of Sunday's to Friday's.

The Provedores want a passionate individual to join their team and grow within the company.

We’re looking for someone who…

- Is a reliable and positive team player
- Can work well in a high‑paced environment
- Is well‑organised and a positive communicator
- Understands the importance of great customer service
- Has a sound understanding of Outlook and other Microsoft systems
- Demonstrates strong computer literacy and can pick up systems quickly
- Can communicate effectively and has well‑developed negotiation skills
- Has a ‘can do’ attitude and willingness to learn
- Is passionate about food

The Provedores encourage all applicants who can meet the above criteria to apply. This is a role with great long‑term potential.

Role Requirements

- Full availability to work either the day or night shifts will be prioritised.
- Proven experience in customer service or call centre work
- Experience in the food or perishable goods supply business is desirable
- A current Australian driver's licence & own transport is essential
- Ability to pass a pre‑employment medical, including drug and alcohol screening

If you feel your valuesand skills fit the criteria outlined, please apply Now! Include a cover letter and current CV before the closing date.

No agencies, please. We have this one covered.

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