Account Executive
Lead relationships with our largest current communications platform customers, protecting and growing Twilio's messaging, voice and email services across the assigned territory in NEA.
About the job
This role is highly cross‐functional and requires building deep partnerships across product management, finance, support, and operations. You will drive highly analytical and consultative sales cycles with large‐scale, global customers in technology, logistics, fintech and other industries.
Responsibilities
* Manage and expand key customer accounts, including high‐growth technology, logistics, and fintech companies.
* Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
* Partner closely with other Twilio teams to identify new revenue opportunities within your account portfolio.
* Serve on a cross‐functional account team with representatives from product, finance, support, and services teams.
* Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
* Run highly consultative sales cycles with our largest customers, focusing on deep discovery, listening to customer needs and championing their point of view within their organization.
Qualifications
* More than 12 years of combined experience in major account or strategic sales, managing or leading analytic, high‐value product and solution sales to large enterprise customers.
* Accountable for relationship management, cross‐sell, upsell and solutions consulting.
* Comfortable working with business and highly technical leaders while influencing their understanding and building supportive partnerships.
* Analytical account development strategy based on data to find opportunities and prove value.
* Track record of managing business forecasts and financial models.
* Entrepreneurial mindset with appetite to define processes and build programs.
* Proven track record of developing, growing and delivering revenue and gross profit results, especially for large‐scale and enterprise customers in Asia.
* Excellent verbal and written communication skills.
* Bachelor's degree or equivalent experience.
* Cross‐selling experience to Marketing, Engineering and Product.
* Telecommunications, C‐PaaS or PaaS selling experience.
Location
This role will be remote, based in Australia (Melbourne, Brisbane or Sydney).
Travel
Approximately 30% travel is anticipated to help you connect in‐person in a meaningful way.
What We Offer
Competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio is an equal‐opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable laws, and may enroll in the E‐Verify program where required.
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