Events Sales Manager
The Crowne Meetings & Events Sales Manager plays a pivotal role in driving banqueting revenue and overseeing the successful planning and execution of events. This position works collaboratively with the Food & Beverage team and Executive Chef to ensure our Conference & Events offering consistently exceeds guest and client expectations. In addition, you will build strategic partnerships and external alliances to enhance the hotel's market positioning, while actively promoting the hotel and brand through community engagement and professional networks.
As the face of the business and the engine behind event success, this role requires a unique blend of commercial drive, event planning expertise, operational agility, and high-level professionalism. You are someone with an entrepreneurial mindset to constantly grow business and look at different offerings and opportunities.
Your day-to-day responsibilities will include maintaining awareness of the hotel's revenue targets and forecasts, making commercially sound decisions to meet or exceed banqueting revenue goals. You will oversee the full event process: proposals, site inspections, contracts, banquet event orders, and post-event invoicing. Additionally, you will lead weekly pipeline meetings, actively pursue new revenue opportunities, and drive sales conversion. You will also be responsible for building strategic partnerships and sponsorships to increase brand visibility and business development, as well as owning lead conversion for the Meetings & Events and supporting conversion for Business Development leads.
To succeed in this role, you must have a Bachelor's degree / higher education qualification / equivalent in Hotel Administration or Event Management, as well as familiarity with Delphi, Meeting Broker, CVent and HotelKey. You should have in-depth knowledge of Conference and Events operations, and be able to work independently with a flexible approach. You must also be an out-of-the-box thinker and leader who creates a high-performance work environment, with the ability to develop strategic sales plans, establish goals and objectives, set performance targets and deliver projects on time.
In exchange for your hard work, you can expect a range of benefits that support your wellbeing, including paid birthday leave, hotel perks like accommodation and food & beverage discounts, paid Parental leave, and career development opportunities through our lifelong development program. You will also have access to our discount retail platform and be empowered by our RISE program, which supports female leaders. At IHG, we're committed to delivering True Hospitality for Good, making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world.
This is an exciting opportunity to join one of the largest and best-loved premium hotel brands in the world, with over 420 hotels globally. As part of our team, you'll be encouraged to create memorable emotional connections with our guests, and help us deliver exceptional experiences that make a difference in their lives.