Job Summary
We are seeking a skilled Technology Operations Coordinator to drive the reliability and performance of our Water & Waste Services technology.
This is an exciting opportunity for a professional with extensive experience in operational technology systems, particularly within the water/wastewater industry.
The ideal candidate will have strong knowledge of Microsoft application products, Windows Operating Systems, and SCADA software, as well as project management and troubleshooting skills.
About the Role
* Strategic Development: Provide specialist advice and lead the development and implementation of the Operational Technology (OT) strategy, ensuring continuous improvement while maintaining reliable services.
* Systems Management: Oversee the operation, maintenance, and improvement of SCADA, communications, and other OT systems across Water & Waste Services infrastructure.
* User Support & Training: Deliver high-level technical assistance, manage service requests, provide end-user training, and implement best practice client-focused support.
* Network & Infrastructure Oversight: Manage OT network infrastructure including WAN, LAN, switches, servers, UPS, security systems, and remote access environments.
* Compliance & Standards: Ensure staff, systems, and processes align with endorsed policies, standards, and industry best practice, including secure access management.
* On-Call & Supplier Liaison: Participate in after-hours support, manage on-call rosters, and liaise with external suppliers and consultants to maintain service reliability.
Requirements
* Tertiary qualification in Information Technology at Diploma/Advanced Diploma level or higher, or equivalent or substantial progress towards attainment.
* Demonstrated extensive experience in the co-ordination of operational technology systems within a multi-faceted organisation ideally gained within the water/wastewater industry.
* Demonstrated high level knowledge of Microsoft application products, Windows Operating Systems and SCADA software.
* Demonstrated project management and trouble shooting skills.
* Demonstrated high level knowledge of Windows networking, LAN/WAN/Wireless networking in an enterprise environment.
* Demonstrated computer literacy utilising the Microsoft suite of products.
What We Offer
* A values based culture that recognises your individual skills, knowledge and talent.
* Flexible working arrangements.
* Study assistance program.
* Novated leasing.
* 24/7 access to Employee Assistance Program.
* Paid maternity and paternity leave.
* Paid emergency services leave.
* Uniform subsidy.
* Years of service rewards.