Ensure a seamless customer experience by excelling in the role of Night Auditor. This position offers flexibility with varied rostered shifts, including early mornings, late evenings, nights, and weekends. Key responsibilities include:
Responsibilities
• Deliver exceptional customer service to all guests.
• Address guest requests in a friendly and timely manner.
• Complete daily tasks allocated by your manager.
• Respond to accommodation enquiries.
• Recognize and welcome regular guests.
• Maintain accurate guest accounts.
• Handle guest complaints positively and professionally.