Physio Physique is looking for an enthusiastic receptionist to engage with clients to ensure their visit is world class.
* Would you like to be part of an energetic team that is passionate about outstanding customer service?
* Do you value being part of a committed team that is warm, welcoming and encouraging?
* Are you willing to go above and beyond to ensure that our clients feel welcome and supported throughout their therapy journey?
* Are you open minded and enjoy a diverse role?
* Are you passionate about health and have a desire to help people?
* Do you strive to undertake all tasks with enthusiasm and support our therapists perform at their best?
Position overview:
This position is available for 35 hours per week at our modern, purpose built multiple disciplinary health clinic located at 600 Port Road Allenby Gardens, South Australia.
Your role will focus on providing excellent reception service for our wonderful clients and assist our therapists to deliver the best outcomes.
* Permanent position
* 35hrs/week
REQUIRED HOURS (ONLY APPLY IF YOU CAN WORK THESE):
Week 1
* Mon: 12.30pm - 6.00pm
* Tues: 8.30am - 7.30pm
* Wed: 8.30am - 7.30pm
* Thurs: 8.30am - 7.30pm
Week 2
* Mon: 12.30pm - 6.00pm
* Tues: 8.30am - 7.30pm
* Wed: 8.30am - 7.30pm
* Sat: 9.00am - 2.00pm
* Sun: 9.00am - 2.00pm
*Shift swaps may be required from time to time
The successful applicant will be employed in a role that sees you engaging with clients and ensuring their visit is first class.
You will be responsible for being present at the reception desk, assisting our therapists, assisting with our sports recovery services, keeping the clinic clean and tidy, and also opening / closing the clinic (depending on your hours).
You will also be responsible for demonstrating our values and culture on a daily basis with clients and other team members, working closely with the team to ensure a happy, cohesive work environment.
Duties include:
* Client experience (e.g. welcoming clients to the clinic, preparing beverages)
* Managing appointments
* Phone calls (inbound/outbound)
* Managing faxes
* Liaising with and supporting our therapists
* Client account management (payments and outstanding invoices)
* Database management to ensure clients information is correct
* Assist sports recovery clients (e.g. Normatec recovery boots)
* Assisting with marketing efforts (e.g. social media, digital assets, photography)
* Stock and product control
* General housekeeping (cleaning, washing towels, vacuuming)
* Looking after our plants
So what are we looking for in our newest team member?
* You must love people and enjoy getting to know new people quickly.
* You have an outgoing and bubbly personality.
* You are somebody who shows initiative, and you are always looking for tasks to maintain smooth day to day performance.
* You must be flexible and organised.
* You thrive in a diverse work environment with a remarkable ability to multitask.
* You pride yourself on maintaining a clean environment, and are willing to do the unappreciated, but necessary tasks such as cleaning, mopping floors and dishes.
* You can work autonomously.
* You are somebody who communicates well, and possesses a great phone manner. You smile when you answer the phone, and always go the extra mile to help out.
* You are well mannered and a quick learner.
* You have great computer skills, and are willing to learn our internal systems.
* You love to work - you are always willing to give 100% and you actively participate in the success of the business.
* You have great integrity, are trustworthy and honest.
* You can follow direction and you are happy to receive constructive feedback.
* You can effectively prioritise your time.
* You have a great sense of humour, and you are a passionate and motivated person.
* You are competent in daily reception duties, and able to learn new things quickly.
* You have great communication skills both online and in person.
The successful applicant will need to be available on the hours specified above.
Please note, we only want to speak with people who are genuinely excited about the opportunity to nurture and spoil our lovely clients.
If you are serious about your application, please provide a cover letter which highlights what makes you a great choice for this role.
*please note: salary indicated is full time equivalent (FTE)
Job Types: Full-time, Part-time, Permanent
Pay: From $59,500.00 per year
Benefits:
* Employee discount
* Free drinks
* Gym membership
Experience:
* Customer service: 1 year (Preferred)
Work Location: In person