Reference Number: 2176
Job Title: Safety, Quality & Experience Coordinator (Aged Care/NIDS & Cultural Safety)
Employment Type: Permanent Full Time (open to Part time as well)
Hours per Fortnight: 80
Classification: (ZF4-ZJ4) or (SC31-SC34) or (VW6-VW9) or (VG3-VG6) or (VB7-VC1)
Location: Graham Street
Closing date: 28/11/2025
For a confidential conversation please contact: Katie.Clavarino@gvhealth.org.au
About GV Health:
At Goulburn Valley Health we pride ourselves on delivering person-centred care. We aim to enhance patient experience through improved service access, developing partnerships, meeting growth in demand, implementing innovative service models and ensuring workforce flexibility.
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About the role:
The Safety, Quality & Experience Coordinator (Aged Care/NDIS & Cultural Safety) is primarily responsible for the coordination of safety, quality, risk and innovation activities across clinical divisions specifically related to provision of Aged Care and NDIS services.
In addition, this role also works closely with the Aboriginal and Torres Strait Islander Team to embed culturally safe care at GV Health. In taking the functions of the Quality, Risk and Innovation Unit to the forefront of patient care, this role supports all staff to understand their department's safety, quality and consumer experience performance and associated opportunities for improvement.
The incumbent will partnership with senior clinical leaders to continuously improve the safety and quality services and in turn improve consumer and staff experience.
Successful candidate will have:
- A commitment to GV Health values: Compassion, Respect, Excellence, Accountability, Teamwork and Ethical Behaviour
- Current Registration with Australian Health Practitioner Regulation Agency (or equivalent)
- Significant postgraduate experience
- Experience in Accreditation, Root Cause Analysis or clinical review process and working with consumers & stakeholders in complaints management.
- Experience in Aged Care services.
- Able to work with a high level of autonomy and accountability.
Position Description:
If qualifications are a requirement for this position, please attach a copy in support of your application. Qualification requirements are outlined in the Position Description under 'Key Selection Criteria'
Why work at GV Health?
- Free
to personally welcome and connect you to our wonderful community * Generous
, subsidised staff parking and discounted leisure memberships * Flexible work practices and options to purchase additional leave to support work/life balance
- Paid parental leave
- Professional development and study leave to help reach your learning and career goals
- A confidential employee assistance program (EAP) for you and your loved ones
- Social club membership offering a range of events, functions and local community discounts
- Our CREATE Outstanding monthly, bi-monthly and annual reward and recognition program
GV Health is an equal opportunity employer and encourages applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and linguistically diverse backgrounds are encouraged. GV Health has zero tolerance of abuse, bullying and harassment and discrimination in all forms, and is committed to the safety, protection and wellbeing of all children.
Pre-employment screening checks may be required, including but not limited to; Working with Children's Check (WWCC), National Disability Insurance Scheme (NDIS) Worker Screening, International and National Police Checks, Aged Care Statutory Declaration, Visas and valid working rights in Australia, immunisations as mandated by Department of Health. Further details of pre-employment requirements are provided in the Position Description and to successful candidates, or upon request.
GV Health reserves the right to vary pre-employment screening from time to time and as directed by legislation and operational requirements.
Recruitment agencies should note that GV Health does not accept agency resumes. GV Health is not responsible for any fees related to any unsolicited resumes submitted by Recruitment Agencies.