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Family support worker frrp/rprp

Armidale
Centacarenenw
Support Worker
Posted: 23 April
Offer description

Job Category: Community Services and Development

About Us

Since 2001, Centacare NENW — the Social Services Agency of the Catholic Diocese of Armidale — has supported individuals, families, and communities across the New England North West region.

We welcome everyone, regardless of religion, circumstance, ethnicity, economic situation, age, gender, or ability.

Our work is guided by our core values:Dignity | Community | Cooperation | Support

The Opportunity

We are seeking a passionate full-time Case Worker to work across two impactful programs supporting families and young people in rural communities.

This is a rewarding, community-focused role where you will walk alongside families, strengthen resilience, and help children and young people thrive.

Job Description

The Opportunity

We are seeking a passionate full-time Case Worker to work across two impactful programs supporting families and young people in rural communities.

This is a rewarding, community-focused role where you will walk alongside families, strengthen resilience, and help children and young people thrive.

Rural Parenting Resilience Program (RPRP)

Support families by delivering practical parenting education and building strong community connections.

Key Responsibilities:

* Deliver family support, parenting education, supported parent groups/playgroups, and school readiness programs
* Conduct home visiting (where applicable)
* Provide case management and care coordination for families with complex needs
* Facilitate community outreach, education, and development initiatives
* Support participants to build confidence, skills, and community connection
* Maintain accurate client records and uphold professional and ethical standards
* Develop and maintain strong stakeholder relationships

Family Relationship and Resilience Program (FRRP)

Support children, young people (0–18 years, particularly 6–18), and families through short-term, targeted interventions.

Key Responsibilities:

* Provide short-term case management in line with FRRP guidelines
* Facilitate psycho-educational programs for children and young people
* Deliver support to individuals, families, and groups managing emotional and social challenges
* Maintain accurate records, data collection, and reporting
* Build collaborative partnerships with government and community stakeholders

Desired Skills and Experience

About You

* Relevant qualifications in welfare or related field and/or extensive experience working with families with complex needs
* Experience in case management and program delivery (development, implementation, coordination, review, evaluation)
* Demonstrated ability to engage effectively with complex families
* Experience in childcare, playgroups, or similar settings
* Experience working with Aboriginal and CALD communities
* Strong relationship-building and stakeholder engagement skills
* Current driver's licence and willingness to travel regularly (including overnight stays where required)

Why Join Us?

At Centacare NENW, we are committed to organisational growth and employee wellbeing.

Benefits include:

* Tax-free salary packaging – up to $18,500 to increase your take-home pay
* Supportive & Inclusive Workplace – Join a team that values culture, collaboration, and respect
* Professional Development – Opportunities for learning and career growth
* Meaningful Work – Make a genuine difference in the community

Safeguarding Commitment

Centacare NENW is committed to the safety and wellbeing of children and vulnerable adults.

Mandatory screening checks include:

* Working With Children Check
* National Criminal History Check
* National Disability Worker Screening Check

We maintain a zero-tolerance approach to abuse.

Ready to Apply?

Rolling recruitment – Interviews will be scheduled as suitable applications are received, so don't delay.

Applications close: 4:00 PM, Wednesday 6 th May 2026

To apply via SEEK, click Apply and submit:

* A cover letter addressing the Essential Criteria

Love helping others and making a real difference? Join us as a part-time Case Worker across RPRP and FRRP — your impact starts here.

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