Located in North Parramatta
Full Time or Part Time opportunities available!
50% off all your insurance!
About Us:
Motorserve is a leading Car Servicing and quality insurance repair business since 2007, employing more than 350 employees across 40 sites nationally.
At Motorserve, we offer our employees:
Competitive above award salary plus overtime opportunities
Work life balance and flexibility
No Saturday work - Only Monday to Friday
Yearly Store Incentive Scheme Bonus
50% discount on all Insurance premiums with NRMA, SGIO, SGIC and RACV (VIC)
Complimentary Roadside Assistance (NSW/VIC)
Technical Training and development
Reward & Recognition initiatives
Referral bonuses
We are currently looking to recruit a
Customer Service Advisor (Hub) at our site based in
North Parramatta.
Responsibilities will include:
Meet and greet customers, process their vehicles for the repair journey and assist with customer mobility needs.
Proactively reviewing, monitoring and communicating to customers ensuring an exceptional experience.
Building & maintaining relationships with stakeholders (customers, suppliers, colleagues)
Uncover your customers insurance needs by offering suitable options, identifying opportunities for new business and renewals.
Requirements:
Robust customer service and sales skills
Problem solving skills & attention to detail
Ability to work in a fast paced environment & a team environment
At Motorserve, we share the same core values and behaviors, and we focus on a culture of being safe, honest, whilst still having fun.
Motorserve Values - H.E.A.R.T
(Honest & Upfront, Easier Together, Act & Own It, Reimagine Today, Treat Everyone Fairly)