Job Role Overview
This is a highly rewarding sales position that involves working with luxurious bathroom products and fittings to deliver exceptional customer service, thereby ensuring outstanding customer satisfaction.
Key Responsibilities:
* Upon initial contact, greet and acknowledge customers in a timely manner, providing a welcoming and courteous environment.
* Offer assistance to customers seeking information on sales enquiries and product selection, ensuring seamless support throughout the purchasing process.
* Maintain superior standards of store condition and visual merchandising, thus contributing to an attractive and engaging shopping experience.
* Assist with inventory management tasks, including stock transfers and ordering processes, as required.
* Process payments using our electronic point-of-sale system efficiently and accurately.
* Handle damaged stock and warranty claims professionally and promptly, resolving any issues that may arise.
* Respond promptly to phone calls, addressing customer inquiries and concerns in a professional manner.
* Pack and prepare customer orders for delivery or collection, adhering to high standards of quality and efficiency.
* Deliver customer orders as necessary, ensuring prompt and reliable service.
Why This Job Matters
This role offers the opportunity to make a real difference in people's lives by delivering top-notch customer service and helping individuals find the perfect bathroom solutions for their needs. If you're passionate about sales, enjoy working with people, and are committed to excellence, this could be the ideal job for you.