Recovery Specialist
Join a dynamic team where you'll play a key role in managing pre-litigated recovery claims.
As a Recovery Specialist, you'll be responsible for identifying liable parties, determining the appropriate recovery approach, and pursuing resolutions that balance commercial, customer, and legal considerations.
* Manage a portfolio of property recovery claims from initiation to resolution.
* Issue tailored written demands to third parties, clearly outlining liability based on the unique facts of each case.
* Conduct outbound calls to third parties and insurers to pursue recoveries.
* Review technical reports to assess liability.
* Confirm quantum by matching quotes to invoices and verifying documentation of damage.
* Use internal and external tools to locate contact and insurance details.
* Negotiate and resolve disputes regarding liability and quantum.
About You
To be successful in this role, you'll need:
* Previous experience within an Insurance Recoveries, Settlements and/or Liability based roles.
* Strong written and verbal communication skills, including the ability to reference legal principles.
* Negotiation and dispute resolution capabilities.
* Attention to detail and time management.
* Ability to manage inbound and outbound call volumes.
* Comfort with adapting to new systems and processes.