As a highly skilled and experienced leader, you will be responsible for overseeing the service department at our multi-franchise dealership. Your key responsibility will be to drive workshop efficiency and productivity by leading a team of advisors, technicians, and support staff.
Key Responsibilities:
* Drive workshop efficiency and productivity
* Ensure high levels of customer satisfaction and retention
* Maintain compliance with manufacturer standards and KPIs
* Develop and mentor staff for professional growth and performance
To succeed in this role, you will need to have proven experience in an automotive service department, strong leadership and communication skills, and the ability to manage multiple priorities in a fast-paced environment.
About You:
* Proven experience in an automotive service department
* Strong leadership and communication skills
* Excellent organisational and problem-solving abilities