Job Title: IT Support Officer Qld
Job Description
This position ensures a high level of technical support across multiple clinics. The successful candidate will be responsible for providing advanced technical expertise in IT systems, troubleshooting issues, and implementing new technologies.
The role involves working with various stakeholders to identify and resolve IT-related problems. This includes network and infrastructure support, system implementations, and after-hours assistance as required.
Key Responsibilities:
* Technical Support Across Levels 1, 2, and 3
* Network & Infrastructure Support
* System Implementations & Upgrades
* On site and After-Hours Support
Required Skills and Qualifications:
* Bachelor's degree in Information Technology or Computer Science
* 5+ years of experience in IT support
* Experience with 3CX phone systems and Best Practice Software is highly desirable
* Industry certifications such as CompTIA Network+, CCNA, MCSA, or equivalent are highly desirable
Benefits:
* Competitive salary and benefits package
* Opportunity to work in a growing network of medical practices
* Professional development and training opportunities
Others:
* Valid driver's license and the ability to travel to various clinic locations
* Work with state-of-the-art medical technologies and systems