Overview
Lead data‐driven insights that elevate national planning, unlock performance, and drive improvement throughout operations.
Salary between $116K-$165K+ Super + Salary Packaging and more
Hybrid role and can be based in any of our processing centres (Sydney, Melbourne, Brisbane, Perth).
About The Role
The Operations Performance Lead will partner with our Planning & Performance directorate and the wider Manufacturing & Logistics business. The role is central to enhancing performance insights, operational planning, forecasting, decision‐making, and driving continuous improvement.
Responsibilities
* Developing and delivering accurate, timely operational productivity reporting
* Critical data analysis and supporting scenario‐based capacity modelling
* Contributing to the overall maturity of production planning and performance of core national sites within a highly regulated environment
* Work alongside key stakeholders and the Planning & Performance team to support a consistent and robust approach to performance measures, productivity modelling and planning across Lifeblood Manufacturing & Logistics (M&L) operations
Day In The Role
* Developing and delivering monthly and ad‐hoc reports that provide clear visibility of operational performance against productivity targets
* Analyzing complex data sets to identify operational trends, risks/gaps, and improvement opportunities, with evidence‐based recommendations to enhance performance
* Maintain consistency in productivity modelling and reporting across Manufacturing & Logistics, supporting the evolution of integrated planning standards, frameworks and processes
* Design and develop scenario‐based capacity modelling that evaluates safety, quality, cost and service to deliver strategic insights that enable critical decision‐making
* Collaborate with internal stakeholders to align priorities, influence decisions, and ensure effective execution of operational planning
* Present data‐led insights clearly to stakeholders at all levels using visualisation tools and data storytelling to influence decisions
* Support the development of national standards and procedures, and lead or contribute to agreed change and strategic initiatives and projects
Qualifications
* Experience in designing, developing, or deploying productivity reporting and modelling tools including BI platforms or advanced analytics
* Tertiary qualifications in Business, Operations Management, Supply Chain, or equivalent experience in operational performance roles (e.g. GMP or science‐based environments)
* High proficiency in data analysis and business software tools, including advanced Python coding, Delta Bricks/Data Lake, MS Excel, PowerPoint, Power BI & Tableau or similar data visualisation platforms
* Proven capability in productivity modelling, scenario analysis, and data‐driven decision‐making
* Experience working with automated planning tools (ANAPLAN would be highly advantageous)
* Demonstrated experience applying process improvement methodologies such as Lean and/or Six Sigma
* Advanced analytical and planning skills with the ability to interpret complex data and drive outcomes
* Strong stakeholder engagement and relationship management skills across multiple organisational levels
* Excellent communication and presentation skills with the ability to explain complex information clearly
* Ability to work autonomously, manage competing priorities, and maintain attention to detail
* Strong commitment to safety, quality, and compliance standards
Benefits And Wellbeing
We place our employees' well-being at the forefront and celebrate diversity. As an Australian Workplace Equality Index recognised employer and one of Australia's menopause‐friendly organisations, we support all our people.
In addition to being part of Lifeblood, you will have access to the following:
* Ability to purchase additional annual leave
* Access to salary packaging with an option to package up to $15,900 for living expenses and $2,650 for meals and entertainment
* 14 weeks paid parental leave — no waiting period for either parent
* Dedicated employee assistance program — Sonder, accessible 24/7 from an app
* Plus, many more benefits
Apply
Is Lifeblood your reason? Apply now. We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant. You'll hear from us with an outcome after your application has been reviewed and assessed. For further details or if you require adjustments during any stage of the recruitment process, please reach out to Rashmi Malhotra at rmalhotra@redcrossblood.org.au.
If you want to know more about our recruitment process or to check out our FAQs, please click here.
Please note: applications sent directly to this email address cannot be accepted. This vacancy is being managed directly by Lifeblood's Talent Acquisition team. We won't accept candidates from external recruitment agencies on this occasion.
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