About the role Mercy Community Aged Care Services is seeking 10 passionate and engaging Hotel Services Support Workers to join our team on a Permanent Full Time (38 hours a week) basis, based in Rockhampton commencing from 1 August 2025. The Hotel Service Support Worker is responsible for the delivery of all aspects of Support Services including across hospitality and support services to ensure high quality resident care and support within Mercy Aged Care Services. Our Aged Care Facilities are run 24 hours every day, to support our residents with their ongoing living needs. We treat each of our residents with Compassion, Dignity, Empathy, Integrity and Respect. $27.66 - $29.92 per hour (MHACCQ EA) plus superannuation plus salary packaging Key duties of this role include: Assist with the preparation, assembly and delivery of patient meals, morning and afternoon teas and diners Ensure resident’s preferences are noted and special dietary needs are provided in accordance with resident care plans Maintain food at correct temperatures and record temperatures as required by the Food Safety Program Serve and present food in accordance with catering operating procedures, and HACCP standards About you: As the successful applicant, you will possess a passion for helping others and ensuring dignity for all. Why Mercy Community Mercy Community a Catholic not-for-profit that provides a wide range of services supporting the elderly. All our work is driven by our core values of Compassion, Integrity, Dignity & Empowerment. Being part of the Mercy Community team, means you have access to some fantastic benefits, such as: Increase your take home pay through the use of generous salary packaging - up to $18,550 per annum of your salary is available as a tax-free component Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need – saving you up to $144 if you need both cards! Free annual influenza and/or other vaccination reimbursements We also ensure all our employees have access to a wide variety of excellent learning and development tools to continue your professional and personal development. This includes making sure you have access to a range of other career pathways and opportunities across Mercy. APPLY NOW: Applications will close on the 18th July 2025. Please note we will contact shortlisted candidates prior to closing date. For any queries, please contact MCSCareers.Mailbox@mercycs.org.au. Mercy Community is a Circle Back Initiative Employer and commit to respond to every applicant. Apply Now