Job Overview
This role involves providing exceptional customer service and handling a range of tasks to support our trade operations.
Key Responsibilities
* Delivering face-to-face customer service, responding to enquiries, sourcing parts, and managing backorder delivery times
* Performing warehousing duties including picking, packing, and stock replenishment
* Conducting regular stock takes and maintaining accurate inventory levels
* Processing transactions via cash, card, or account
* Maintaining showroom displays and rotating stock
* Ensuring the counter and packing areas are clean, organised, and efficient
Requirements
* Experience in customer-facing roles within a trade environment
* A customer-centric mindset and strong interpersonal skills
* Confidence using Microsoft Office applications
* Clear written and verbal communication
* A curious and growth-oriented attitude
* Strong problem-solving skills and the ability to work independently
* Excellent time management and a proactive approach to seeking support when needed
Why Choose Us
* Permanent employment and incentives
* Ongoing learning and development opportunities
* A supportive team culture
* Team events and celebrations
* Discounts from corporate partners
* Comprehensive benefits package