Job Overview
Tiffany & Co. is seeking a results-driven Retail Store Manager to lead our luxury retail business in South Australia.
Key Responsibilities
* Analyze the performance of the business and determine a focused action plan to improve results, leveraging clients, team, visual merchandising, product assortment and in-store operations.
* Provide a cohesive direction for the entire store team, through the utilization of morning briefings and goal setting.
* Drive a daily focus on providing feedback and coaching teams to develop a winning culture.
* Ensure a seamless and luxurious client experience is delivered in store consistently, responding to feedback as it arises.
* Develop a client development plan to engage and grow high-value and VIP clients, utilizing the team to build long-term meaningful relationships.
Requirements
* Minimum five years' experience leading teams of at least 15 people in a retail or client-focused environment.
* Experience in sales generation and managing the achievement of sales results.
* Experience working towards targets and KPIs.
* Experience in partnering with high-net-worth individuals in a selling environment.
* The ability to inspire trust, integrity, fairness and professionalism both with clients and staff members.
* Proven ability and desire to work in a fast-paced, changing environment.
* Flexibility to work in various roles based on business needs.
* Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
* In-depth technical knowledge of precious metals and gemstones will be highly advantageous.
Why Join Our Team?
* Generous salary & bonus, incentives employee discounts and milestone gifts.
* High-performing, caring, fun and dynamic team.
* Culture focused on wellbeing, innovation and growth.
* Endless career opportunities with LVMH.
* Never-ending training and individual up-skilling opportunities.
* Great mentoring from highly experienced management team.