About This Role
We are seeking an exceptional individual to join our team as a Donor Engagement Manager. In this role, you will be responsible for developing and delivering engagement programs and fundraising campaigns that maximize the value we provide for donors spiritually, personally, and communally while increasing our donor income.
This is a full-time position with flexibility to be structured as two part-time job share roles: Off-Air Campaign Manager (0.8 FTE) and Donor Journey Manager (0.4 FTE). The role has two key focus areas, which can be handled separately if set up as a job share:
* Managing off-air fundraising campaigns: Ensuring high-quality, timely, and effective delivery of campaigns outside of on-air activities to maximize engagement and donor income.
* Managing donor engagement journeys: Designing and delivering programs to deepen relationships, build loyalty, and increase giving outside of live fundraising periods.
Key Responsibilities Include:
* Plan, coordinate, and implement high-quality off-air fundraising campaigns to achieve engagement and income targets.
* Provide excellent project management to ensure campaigns are delivered on time, within budget, and with strong outcomes.
* Collaborate with internal teams and external partners on creative messaging and distribution.
* Analyze campaign results, report on KPIs, and suggest improvements.
* Design and implement donor journeys reflecting different supporter lifecycle stages: Acquisition, retention, upgrade, reactivation.
* Create personalized, timely, and meaningful communications to enhance supporter loyalty and giving.
* Partner with data and engagement teams to segment audiences and tailor activities.
* Monitor engagement metrics and feedback to refine supporter journeys.
* Lead projects independently and collaboratively, ensuring alignment across fundraising efforts.
* Build strong relationships with internal and external stakeholders.
About You
To succeed in this role, you will have:
* Alignment with our mission and values.
* Meticulous organizational skills and high attention to detail.
* Excellent verbal and written communication skills.
* Collaborative, empathetic, and team-oriented mindset.
* Adaptability and ability to perform under pressure.
* Strong decision-making and prioritization skills.
This is a unique opportunity to work within a highly motivated, passionate, and innovative workplace. If you resonate with our values and mission, we would love to hear from you.