CRM & Marketing Operations Manager @ Leading fintechJoin to apply for the CRM & Marketing Operations Manager @ Leading fintech role at HatchCRM & Marketing Operations Manager @ Leading fintech1 week ago Be among the first 25 applicantsJoin to apply for the CRM & Marketing Operations Manager @ Leading fintech role at HatchGet AI-powered advice on this job and more exclusive features.This is a CRM & Marketing Operations Manager role with Valiant Finance based in Surry Hills, NSW, AUThis role is accepting applications on Hatch. Follow the "Apply" link to create a Hatch profile and "Send a Match Request" for this job.Valiant is dedicated to helping Aussie businesses cut through the red tape and ‘get to yes’ sooner. We know how difficult the lending market can be to navigate, and we understand the issues businesses face when they seek funding.We’re looking for a hands-on and strategic CRM & Marketing Operations Manager to join our growing marketing team. You’ll be responsible for owning our CRM and martech ecosystem—building the systems, campaigns, and automation that connect prospects to our brand and convert them into lifelong customers.You’ll play a key role in taking our CRM and marketing operations from scrappy to scalable, ensuring we have the right tools, data, and journeys in place to support rapid growth across B2B channels—locally and globally.Salary range: $130,000 - $150,000 paWhat you’ll be doingBuild and manage tactical lead gen email campaigns across the funnelDesign and optimise automated journeys for prospects, customers, and recycled leadsPartner with performance, content, and enterprise teams to deliver targeted lifecycle programsOwn the roadmap and evolution of our martech stack to suit a scaling businessWork closely with Sales, Tech, and RevOps to ensure CRM integrity and campaign attributionDevelop and manage segmentation strategies for personalised, high-converting campaignsTrack and report on key campaign metrics and performance insightsDrive database hygiene, lead scoring, and enrichment practicesEnsure compliance with communication preferences, GDPR, and other global privacy regulationsContribute to global go-to-market efforts by supporting region-specific compliance and localisation requirementsContinuously test, learn, and improve campaign workflows, triggers, and touchpointsWhat we’re looking forProven 4+years experience in a CRM or marketing operations role in a B2B environment (finance or tech preferred)Experience taking CRM and MarOps from foundational to scalable in a high-growth companyHands-on expertise with SalesforceStrong experience with marketing automation platforms (Marketo, Hubspot, Ortto, or similar)Working knowledge of ABM tactics and toolsExperience helping a business expand from Australia into other international marketsDeep understanding of global compliance considerations including GDPR, and email preference managementData-driven mindset with strong analytical and reporting skillsExceptional project management and cross-functional collaboration abilitiesComfortable working in a fast-paced, resourceful, and evolving environmentNice to havesExperience with lead routing and scoring frameworksFamiliarity with integration platforms (e.g., Zapier, Segment, Tray.io)Exposure to product-led growth modelsExposure to “Chat” as lead gen and lead nurturing channelWhy Valiant Finance is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. 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