Job Description
We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a positive and productive store environment.
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Key Responsibilities
* Provide outstanding customer service, ensuring a seamless and personalized shopping experience for all customers.
* Sell a diverse range of products, including mobile phones, power tools, gaming consoles, musical instruments, and more.
* BUILD LONG-TERM CUSTOMER RELATIONSHIPS, working collaboratively with colleagues to achieve sales targets.
* Negotiate effectively with customers to secure win-win solutions.
* Assist customers in researching pricing and features for various stock items, differentiating our products from competitors.
* Promote Cash Converters online services, encouraging customers to explore our digital offerings.
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About You
* You possess previous customer service experience in a similar environment, though this is not essential.
* You have a natural ability to understand customer needs, providing friendly and welcoming interactions.
* You are a skilled problem solver, able to think critically and creatively in fast-paced situations.
* You enjoy getting creative with merchandising store displays and hot zones, bringing vision to life.
* You are willing to develop skills and knowledge across multiple areas of the business, embracing growth opportunities.
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What's On Offer
* Exclusive access to 'Cashies Rewards,' featuring discounts and cash-back offers from over 400 retailers.
* A flexible schedule, Monday to Saturday, with no Sunday trading.
* Real career development opportunities, empowering you to grow within the business.
* Ongoing quarterly store and team bonuses, with full paid training provided.
* Paid parental leave, supporting work-life balance.
* Salary packaging for a novated car lease available.
* Health insurance discounts (Bupa & HBF).
* 30% instore discount, saving you money on everyday purchases.
* Access to wellness activities: Move, Munch, Money, and Mind.
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Cash Converters is a proudly homegrown Australian business, celebrating over 30 years of success in the retail, pawnbroking, and personal finance industry.
We value diversity, inclusion, and equal opportunity, encouraging applicants from all backgrounds and cultures.