Operations Manager Role Overview
* This is a key leadership role in our team, responsible for delivering an extraordinary customer experience.
* As an Operations Manager, you'll work closely with your team to maximise sales and profit through managing inventory, visual merchandising, and marketing.
Key Responsibilities:
* Coach and empower your team to work, think, and act safely.
* Lead the way in delivering best service to our customers across the whole store by coaching the right service behaviours.
* Develop and lead a friendly, helpful, and knowledgeable team.
* Ensure best practice is implemented and maintained.
Requirements:
* Demonstrated leadership ability with a focus on driving teams of over 50.
* Previous experience in big box retail or a multi-site leadership role in speciality retail.
* A friendly, informal, and consultative style when working with others.
* A proven record of building service-focused teams.
* Experience in coaching and developing others.
* The ability to support and drive change.
* A strong safety awareness.
* Flexibility to work rotational rosters, public holidays, and weekends.