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Assistant service manager

Wagga Wagga
Australian Automotive Group
Posted: 23 April
Offer description

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Are you an experienced Service Advisor ready to take the next step? Riverina Motor Group, part of the Australian Automotive Group, has an exciting opportunity for a Assistant Service Manager to join our Wagga Service Centre.

About the Role

This role is perfect for someone looking to grow into a leadership position while continuing to deliver outstanding customer service. As the Assistant Service Manager, you'll:

* Support the Service Manager in day‐to‐day operations of the service department.
* Liaise with customers, management, and technical staff to ensure smooth workflow.
* Accurately convey customer requirements and concerns to the workshop team.
* Manage repair orders, invoicing, and scheduling to optimize efficiency.
* Identify opportunities to up‐sell services and recommend future maintenance needs.
* Champion customer satisfaction and build strong, lasting relationships.

About You

To succeed in this role, you will bring:

* Experience as a Service Advisor with a proven track record of customer satisfaction.
* Strong mechanical knowledge or background. Preferred.
* Exceptional time management and organizational skills.
* Outstanding communication skills and a team‐focused mindset.
* A proactive attitude and a commitment to excellence.
* A current NSW driver's licence.

What's in it for You?

At RMG, we are committed to supporting your career growth. We offer:

* A competitive salary package with performance‐based incentives.
* Ongoing training and development opportunities to build your skills.
* A clear pathway for career progression within a growing organization.
* A vibrant and supportive workplace culture in a great location.

Apply Today

If you're ready to take the next step in your career and join a team that values your skills and ambition, apply now!

How to Apply

Submit your resume and a cover letter outlining why this role is the right fit for you. All applications will be handled with the strictest confidence, and only shortlisted candidates will be contacted.

Equal Opportunity Statement

We are an equal opportunity employer. Applicants must have legal work rights in Australia and currently reside in the country.

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