Excellence in customer service is at the forefront of our vision, and we're seeking a talented individual to help us achieve this goal. As a Customer Assistant, you will be responsible for delivering exceptional experiences that exceed our customers' expectations.
About the Role:
* Crafting memorable moments: Deliver perfect customer experiences by providing tailored solutions to meet their needs.
* Driving success: Achieve key performance indicators (KPIs) and contribute to the store's overall success.
* Making it visually appealing: Work with visual merchandising to create an engaging store environment that captivates our customers.
* Sharing knowledge: Educate customers about our products, helping them find the perfect fit for their lifestyle.
* Maintaining a clean and inviting space: Ensure the store remains visually enticing and engaging for our customers.
* Fostering teamwork: Collaborate with colleagues to create a harmonious and supportive work environment.
Your Qualities:
* A passion for delivering exceptional customer service and creating memorable experiences.
* Ability to work collaboratively as part of a team.
* A positive attitude, with a can-do spirit and a willingness to go above and beyond.
* Commitment to continuous improvement and a desire to learn and grow.
* Energy, positivity, and a spark of fun to bring to your work, making every customer interaction a delightful experience.
What We Offer:
* Team member discount on our range of candles and homewares.
* Opportunity to participate in the monthly bonus program.
* A supportive environment where your growth and development are nurtured.
* 'Start here, go anywhere' – We believe in providing an environment where your career can shine brightly.