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Administration assistant

Mareeba
Respect Group Limited
Posted: 8 May
Offer description

About Us

At Respect,we'reproud to be the largest provider of aged care services in Regional Australia.

As a not-for-profit organisation, everything we do is driven by our commitment to supporting older Australians with dignity,compassionand genuine connection.

We'rea growing, values-led organisation with a strong focus on our residents, theirfamiliesandourteam. When you join Respect, you become part of a supportive community that thrives on collaboration,trustand the shared belief that everyone deserves to feel valued.

Ifyou'relooking for an organisation that invests in its people, celebrates purpose, and offers meaningful career pathways,you'llfeel right at home with us.

Why You Will Love Working With Us

* A workplace culture that celebrates people, progress, and purpose
* Meaningful work where you see the impact you make every day
* Opportunities to grow your career
* Savetax by salary packing up to $15,900 of living expenses and a further $2,650 for mealsout, andholiday accommodation!

About the Role

Set in the warm, down-to-earth community of Mareeba, life here is all about practicality, sunshine, and genuine connection. It's not a fast-paced city—expect hot days, a close-knit community, and a slower lifestyle outside of work. In return, you'll find space to breathe, affordable living, and a grounded environment where people support each other and value the work you do.

This role supports the General Manager and wider team with the smooth running of the home's administration. You'll be the first point of contact at reception while also assisting with day-to-day office administration and operational tasks that keep the service organised and running efficiently. It's a varied, hands-on position where attention to detail, strong communication, and a proactive approach will make a real difference to both the team and residents.

No two days are the same! As an Administration Assistant, you will:

* Manage reception and front-of-house duties, acting as the first point of contact
* Support admissions and maintain accurate resident administration records
* Assist with rostering and provide payroll support
* Coordinate general office administration and maintain documentation
* Handle cash processing and support basic banking tasks
* Deliver high-quality customer service to residents, families, and staff
* Provide administrative support to the General Manager and leadership team

You'll thrive with us if you have:

* Minimum Certificate of Education (or equivalent)
* Certificate III in Business Administration or a recognised equivalent qualification
* Previous experience in residential aged care administration
* Sound knowledge of office processes, including rostering, admissions, and payroll
* Strong customer service and communication skills
* Confident computer skills, including advanced word processing
* Experience with cash handling and banking processes
* Current NDIS Worker Screening Check and National Police Certificate, or willingness to obtain

Perks & Benefits

* As a not-for-profit you can reduce your tax by salary packaging up to $15,900 per year for living expenses, bills, rent, mortgage and groceries. Take advantage of a further $2,650 to pay for meals out or holiday accommodation
* Training and development pathways
* Supportive leaders who are onsite
* A friendly, down-to-earth workplace
* Opportunity to build a long-term career in aged care

Ready to Apply?

Ifyou'repassionate about caring for others and want to be part of a team that genuinely values you,wewouldlove to hear from you.

Please note that selection processes willcommenceimmediately, any late applications may result in exclusion from the process.

To be considered please apply now!

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