Company Description
Winner of the Australian Hotels Association SA 2023 Deluxe Hotel Accommodation and 2022 Restaurant Accommodation Division Awards, positioned in the heart of Adelaide, just footsteps from the River Torrens and Light Square, the Sofitel Adelaide is surrounded by the city’s historic treasures and contemporary icon, linking Adelaide’s modern joie de vivre with classic French Bordelais art de vivre to articulate an enriched experience of captivating refinement.
Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact. We will support you to maintain your wellbeing too, so that you can live life to the fullest.
Job Description
A career that lets your passion shine:
As a Front Office Services Agent, you are the heart of guest experiences, seamlessly balancing the roles of porter and guest service agent. From providing warm welcomes and efficient check-ins to attentive departures, you ensure every interaction reflects five-star excellence. By managing communications, promoting loyalty programs, and assisting with luggage, you will set the tone for exceptional service, making each guest stay even more memorable.
Qualifications
What you will bring to the role:
1. Full Driver license is a must; confident driver on both automatic and manual cars (critical as part of duties)
2. Service focused personality is essential; customer related experience an asset
3. Ability to deliver luxury service in line with Sofitel and LQA standards in a fast paced environment
4. Ability to work cohesively with fellow colleagues as part of a team
5. Full availability over a 7 day a week roster will be a distinct advantage
6. Full Australian working rights with no restrictions
7. Must be located in Adelaide and ready for an immediate start
Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Apply Now
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