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Clinical nurse triage (phone based)

Melbourne
Bolton Clarke
Clinical nurse
Posted: 29 April
Offer description

Role Overview

We are seeking a Registered Nurse with experience in both acute and community settings to join our team in a phone based Clinical Nurse Triage role. This position focuses on delivering a high level customer service to both internal and external stakeholders, supporting client admissions and ensuring appropriate client outcomes.

This is a permanent Part‐time role (16 hours per week), based in our Forest Hill office with work from home flexibility. The role operates on a rotating roster from Monday to Sunday between 7am and 8pm. Availability on Fridays and Saturdays is preferred.

Responsibilities

* Respond to service delivery demands in the most efficient, effective, calm and professional manner.
* Utilize your sound nursing skills to assess the situation and provide recommendations based on the customers' needs.
* Work and communicate with internal and external stakeholders to ensure timely and accurate information flow.
* Utilize systems and platforms available to track and record information that can contribute to clinical research and best practice activities.
* Attend to continence phone admissions.

Qualifications

* Bachelor of Nursing qualifications and AHPRA registration.
* 4+ years experience as a Registered Nurse with sound generalist nursing skills.
* Excellent organisational and time management skills.
* Excellent computer & keyboard competency including practical knowledge of MS Office Suite.
* Highly developed communication skills with demonstrated ability to provide excellent customer service.
* Genuine interest in community nursing.
* Valid working rights in Australia (Passport, Birth Certificate, etc).
* Police Check (valid within the last 3 years).

Benefits

* Fantastic work‐life balance with working from home flexibility.
* $15,900 Salary packaging + $2,650 meal & entertainment allowance.
* Supportive team with strong clinical and allied health support.
* Career progression and development opportunities.
* An Employee Assistance Program for staff and family.
* Employee referral programme – earn up to $500.
* Private health insurance discounts with Medibank.
* Gym and wellbeing benefits.
* Travel and flight benefits.

How to Apply

Apply today!

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