Heavy Machinery Field Technician
We are seeking a skilled and proactive Field Service Diesel Technician to join our team in supporting the operations of heavy machinery equipment. This is a field-based role that requires working on-site with customers, troubleshooting technical issues, and ensuring equipment is functioning at optimal levels.
The ideal candidate will possess advanced mechanical diagnostic skills, particularly with Caterpillar machines, as well as experience working in a field service environment. A strong work ethic, positive attitude, and commitment to safety procedures are essential qualities for this position.
About the Role
* Onsite technical support and troubleshooting of heavy machinery equipment, including diagnostics, repairs, and maintenance;
* Providing excellent customer service and resolving technical issues efficiently;
* Accurate reporting and documentation of work performed;
* Working autonomously to manage time and prioritize tasks effectively;
* Maintaining a safe and organized work environment;
* Liaising with internal teams and departments as required;
About You
* Qualified diesel technician with experience working on heavy machinery (preferably Caterpillar);
* Minimum 2 years' experience in a field service role;
* Advanced mechanical diagnostic skills, including knowledge of Cat computer diagnostics;
* A proactive and positive attitude, with a strong work ethic and commitment to safety procedures;
* Current drivers' license and ability to operate heavy vehicles (Light Rigid License preferred).
What's On Offer?
* A competitive base rate plus allowances and leave loading;
* Tool loans (interest-free);
* Fully equipped service vehicle;
* Overtime opportunities;
* Professional development and training;
* Relocation assistance for eligible candidates;
* Career progression opportunities within the company;