The Sebel Maroochydore, located just 15 minutes’ drive from the Sunshine Coast Airport is perfectly situated right on the beach offering spectacular views of the Pacific Ocean. With a range of contemporary two–bedroom apartment style suites, hotel pool, sauna and roof top barbeque area, this property caters for a wide range of travellers. In your down time your days will consist of ocean dips, stand up paddle boarding on the Maroochy River and exploring live music while enjoying the relaxing foodie scene. Purpose As the Front Office Supervisor, your responsibility is to craft unforgettable experiences throughout the guest journey, from check-in to check-out. Your leadership will inspire and guide your Front Office team, ensuring the hotel operates seamlessly. About this role
This role will be Full Time 38hrs per week - Monday to Friday from 8am to 4pm with occasional weekend and Public Holiday shifts required
Coverage of On Site Manager shifts also required from time to time
Primary Responsibilities
Take the helm and guide the front office’s day-to-day operations with expertise
Lead the Front Office Team like a mentor, nurturing growth and skill-building in a supportive atmosphere
Collaborate with guests, extending a helping hand to find solutions for any challenges that may arise
Contribute to roster planning and preparation
Embrace authenticity and let your unique self-shine in every shift
Preparing and distributing banquet event orders, ensuring all operational teams are aligned.
Hosting site inspections and liaising with clients and suppliers.
Managing event billing, invoicing, and financial reporting with accuracy.
Upselling additional services and enhancing the client experience.
Skills and Experience
A background in Hotel Operations, ideal for someone eager to take the next stride towards a leadership position
Proficiency in using reservation and property management systems is a plus
Ability to multitask and thrive under pressure, fuelled by epic organisational and time management skills
Masterful in the art of communication, both written and spoken
Capable of embracing a flexible rotating schedule, including nights, weekends, and public holidays
Accor Benefits
ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe. Everyone has a story and we want to learn yours. We invite you to APPLY NOW.