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Customer experience specialist

Melbourne
beBeeCustomer
Posted: 14 September
Offer description

Deliver Exceptional Customer Experiences

Coles Supermarkets is a dynamic retail environment with over 800 stores across Australia. As a valued member of our team, you will contribute to the success of our business by delivering exceptional customer experiences.

The role involves working in-store or on the road, providing great customer service and ensuring a clean and well-stocked Coles Express throughout the night. You will be part of a diverse team of individuals from various backgrounds and cultures, dedicated to serving local communities.

Key responsibilities include:

* Providing outstanding customer service and ensuring a positive shopping experience for customers.
* Ensuring a clean and well-stocked store environment, including receipt and storage of stock.
* Maintaining a high level of product knowledge and promoting monthly specials and products to customers.
* Working flexible hours, including late nights, early mornings, and weekends.

To succeed in this role, you will need to demonstrate:

* A commitment to delivering excellent customer service.
* Strong communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Physical stamina to handle moderate to heavy lifting and reaching.

At Coles Supermarkets, we are committed to creating a safe and inclusive work environment. We offer a range of benefits, including:

* Ongoing training and development opportunities.
* A competitive salary and bonus structure.
* A generous leave allowance and employee recognition programs.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity.

Join us and become part of a team that makes a real difference in the lives of our customers and the wider community.

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