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Client solutions manager (csm) - ecommerce anz

Meta
Posted: 31 May
Offer description

Summary: The Client Solutions Manager (CSM) for Meta's Global Business Group is a strategic and enthusiastic solution-driver who puts the needs of our customers first. The CSM will work with global brands to build strategic partnerships, drive growth, develop ROI-positive marketing strategies, and improve performance.Success in this position requires strong consultative sales and analytical skills, a passion for marketing and technology, and the ability to thrive in a dynamic, team-oriented environment. Required Skills: Client Solutions Manager (CSM) - eCommerce ANZ Responsibilities: 1. Work with businesses to understand their objectives and develop the Meta strategy in partnership with the Client Partner, which will constitute building on insights, crafting media plans, creative guidance and measurement recommendations. 2. Build key stakeholder relationships including c-suite and founders, as well as internal leaders, and be seen as a key influencer in shaping platform strategy and feeding back on needs of ecommerce businesses. 3. Provide dedicated account management to top clients, to develop, manage, optimize, and support strategic account plans, and leverage data to create business solutions for clients. 4. Develop vertical expertise, including industry research and perspective, to drive overall business objectives and marketing solutions for advertisers. Including 1st party data, ecomm platforms and attribution and measurement systems. 5. Manage planning, execution, ongoing reporting and optimisation of campaigns (oversee budget spend, manage internal analytics and dashboards, provide optimisation and real time recommendations). 6. Project Management - Manage complex work streams to optimize marketing objectives for clients. Manage analytics and dashboards to advise clients (e.g. daily client facing data/insights reporting, understanding performance across multiple accounts across multiple countries used by clients). Minimum Qualifications: Minimum Qualifications: 7. 7 years of experience in client partnerships, with a proven track record of managing and growing large-scale portfolios 8. Demonstrated ability to build and expand strategic relationships with C-suite executives and agency partners 9. Experience working with Meta Business Suite 10. Advanced analytical capabilities, with the ability to lead complex measurement/attribution problem-solving and turn data into actionable insights that drive significant performance optimization 11. Proven ability to lead and scale cross-functional initiatives, identifying incremental revenue opportunities and driving the adoption of new tools and practices (e.g., AI tools) with high attention to detail 12. Self-starter with a strong work ethic and ability to work independently with high intensity and urgency 13. Ability to travel as needed Preferred Qualifications: Preferred Qualifications: 14. Experience with business case modeling and market/opportunity sizing 15. Demonstrated knowledge of digital media platforms, advertising success metrics, and industry trends 16. Experience with Meta's full suite of advertising solutions 17. Track record of success in managing and growing client relationships Industry: Internet

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