Job Summary
* In this role, you will work as a key member of our team, providing technical coaching and mentoring to colleagues in injury management and strategy.
The NSW CTP Injury Management Team provides critical support to Claims Advisors, advocating for optimal recovery for individuals injured in motor vehicle accidents.
This position offers the opportunity for an allied health professional to apply their existing clinical skills and knowledge in a compensable injury recovery setting.
We require critical analysis of clinical information to advocate for best practice treatment and timely recovery, enabling the injured person to move forward with their life as soon as possible.
As part of our passionate team of allied health professionals, you will be provided with the necessary support to learn and thrive in this demanding yet rewarding role.
Key Responsibilities:
* Work alongside the Claims Team Leader and Technical Advisor to create a high-performing team delivering positive outcomes to injured people and driving value.
* Review claim files and provide subject matter expertise to Claims Advisors, including interpreting medical reports, providing injury management advice, and determining rehabilitation and treatment requirements.
* Prepare professional written and verbal advice to Claims Advisors on reasonable and appropriate treatment and rehabilitation services, and recommendations for future rehabilitation management.
* Provide consistent injury management expertise to ensure ongoing quality decisions and input into claims strategy.
* Share knowledge, coach, and mentor Claims Advisors to develop independent injury management capabilities.
* Build external relationships with top-tier treatment and service providers to assist injured people meet their recovery goals.
* Support the Injury Management Team Leader to identify development opportunities and trends to improve individual and team performance and claim outcomes.
Requirements:
* Degree in Allied Health related discipline is mandatory.
* Minimum 2 years of clinical experience and/or occupational rehabilitation experience is desirable.
* Ability to independently prioritize your work.
* Ability to use technology platforms to manage caseload effectively.
* Ability to make effective decisions in a timely manner and in line with delegated authority.
* Willingness to develop skills to manage difficult conversations with injured people, external health professionals, and legal professionals.