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Business system analyst

Wagga Wagga
City of Wagga Wagga
Posted: 18 March
Offer description

Wagga Wagga City Council is seeking a Business Systems Analyst to take an active role in configuring, shaping and strengthening our core enterprise systems. Working closely with stakeholders across Council, you will turn business requirements into practical system improvements that streamline processes and support services delivered to our community.

What We Will Offer You
* Permanent, full-time role (35 hours per week).
* Remuneration of $3,522.78 gross per fortnight with the opportunity to progress to $4,227.34 gross per fortnight + superannuation (12%).
* Exposure to a broad range of Enterprise Systems and other exciting technologies.
* Access to Councils Flexible Working Hours Agreement.
* Training and development opportunities.
* Generous leave entitlements.

This position is based on‐site, with in‐office attendance forming an essential part of the role.

Your New Role

The Business Systems Analyst is a key role within Council's ICT function, responsible for the effective configuration, support and continuous improvement of Council's core enterprise systems. Acting as a bridge between business areas and technology, the role ensures systems are fit for purpose, well governed and aligned to organisational needs.

Key Responsibilities Include (but Are Not Limited To)
* Managing and supporting Council's core ERP and business systems, including configuration, administration, audit, review and reporting.
* Working with business stakeholders to analyse requirements and translate them into effective system solutions.
* Investigating, coordinating and implementing new or improved system functionality across the organisation.
* Developing and maintaining system documentation and delivering user training.
* Supporting operational and service‐related issues to ensure timely resolution.
* Assisting with the design, testing, operation and continual improvement of ICT services, aligned with ITIL principles.

This is a critical role in the provision and delivery of ongoing information system efficiencies and services to the wider organisation, so solid Information Technology and Business Analysis skills will be highly valued.

What You Will Need To Succeed

The successful applicant will have:

* Tertiary qualifications or certifications relevant to the role e.g. Information Technology, Business Analysis, Change Management and / or equivalent experience
* Demonstrated experience in business systems analysis, application support or similar ICT roles
* Experience working with enterprise ERP environments, ideally within local government
* Understanding of process mapping, database design and SQL
* Strong communication and interpersonal skills, with the ability to engage both technical and non‐technical stakeholders
* Knowledge of the TechnologyOne Local Government suite (desirable but not essential)
What is next?

Applications close Sunday, 5 April AEDST with interviews to be held in the week commencing Monday, 13 April 2026.

If you are interested in this role and would like more information, please contact Reece Hamblin, Manager Information & Communications Technology Services on02 6926 9243.

For more information and to apply, please visit: https://wagga.pulsesoftware.com/Pulse/jobs

As part of the recruitment process, pre‐employment checks will be conducted in line with requirements of the position.

All preferred candidates for this position will be asked to consent to a police check. Please note that people with a criminal record are not discouraged from applying for the position. Each application will be considered on its merit.

Council is an inclusive employer. We strive to reflect the community in which we work, as a result we welcome and encourage applications from skilled people from all walks of life. This includes women, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with a disability, sexually and gender diverse people, people with lived experience and people of all ages.

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