**About the Role**
This administrative support position is a crucial part of our legal work and practice management. Core responsibilities include processing incoming and outgoing confidential legal correspondence and court documents, via post, email, fax and webform submission.
The Legal Administration Officer also supports the work of the Telephone Advice Line, taking overflow calls on the intake line when volunteers are unavailable to answer, and managing warm referrals from legal and non-legal organisations.
Key Responsibilities:
* Processing confidential legal documents
* Supporting the Telephone Advice Line
* Managing referrals from legal and non-legal organisations
----------------------------------- **Required Skills and Qualifications** -----------------------------------
To be successful in this role, you will need:
* Experience working in a legal practice or Certificate IV in Legal Services or equivalent qualification
* Strong attention to detail and well-developed organisational skills
* Excellent customer services skills including interpersonal, verbal, and written communication skills
* An empathetic non-judgmental attitude to people living with disadvantage and facing mental health challenges
----------------------------------- **What We Offer** -----------------------------------
We offer a range of benefits to our employees, including:
* A salary aligned with Level 3 of the SCHADS Award, starting at $76,372
* 5 weeks annual leave with annual leave loading of 17.5% per annum pro rata
* 16 weeks paid parental leave, with flexibility to take at 32 weeks half-pay
* Free access to our Employee Assistance Program
* Salary Packaging options