Why work for us?
Here at Harbourside Port Stephens, we have been supporting our local community for the last 40 years. We pride ourselves on being a not-for-profit organisation that pays individual attention to the needs and quality of life of our residents and when you join us, you will enjoy working alongside a team that is committed to continually ensuring that all our residents receive the highest quality of care.
About the company
Harbourside Port Stephens set alongside the crystal blue waters of Port Stephens. With over 40 years of experience in the industry Harbourside Port Stephens prides itself on being a not-for-profit organisation who pays particular attention to the needs and quality of life of our residents. We are committed to ensuring that all residents receive the best services and that we continually improve our quality of care.
Workplace Location
Our facility is located in Shoal Bay Port Stephens, one of NSW favourite holiday destinations. Harbourside Port Stephens is perfectly positioned to enjoy the Peninsula and the surrounding areas.
About the role
The General Maintenance Officer is responsible for providing a high quality maintenance services which will include identifying and carrying out preventative maintenance, repair and improvement works to the organisation’s buildings, grounds and equipment in accordance with the day to day and preventative maintenance schedules to ensure that the physical environment for residents is neat, comfortable, secure and hazard free.
Perform a variety of maintenance tasks, including but not limited to:
- Supporting contractors with on-site duties
- Assisting with fleet management
- Rubbish and waste removal
- Data entry and computer-based tasks
- Pool cleaning and maintenance
- Delivery and distribution of goods.
Key responsibilities
- Participate in the on-call roster (approximately every 5–9 weeks).
- Ensure timely and accurate communication, reporting, and documentation of maintenance and gardening schedules.
- Prioritise workloads and respond effectively to gardening requests and changing circumstances.
- Report any broken or damaged equipment promptly to ensure timely repairs.
- Promote and maintain residents’ self-esteem, dignity, integrity, safety, security, and comfort through respectful and professional conduct.
- Utilise the maintenance management system (currently FIX) to track, update, and close all assigned maintenance requests.
- Drive the facility bus as required (subject to appropriate licensing).
- Provide support to other maintenance and grounds staff during peak periods or staff absence, which may include:
- Assisting with garden and grounds maintenance.
- Performing building cleaning tasks such as:
- Pressure washing
- Cobweb removal
- Window cleaning
Desired Skills and Experience
- Current First Aid Certificate
- Current Police Check
- NDIS Worker Screening Check
- Current Drivers Licence
- Understanding of the Aged Care Sector, Retirement Living and Independent Living Sector
- Extensive experience in a maintenance role of relevant field
- Demonstrated ability to work professionally and to operate independently; supervise other staff where necessary
- Awareness of WHS requirements, manual handling and infection control
- Demonstrated communication skills and Interpersonal skills
- Able to work across all company sites
All offers are subject to satisfactory references; police checks and a Functional Assessment.
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