Number Of Positions Available
1
About Us
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Position Title:
Specialist Family Violence Practitioner
Classification:
SCHADS Award – Level 5.1
Location:
Family Violence Services – Mackay
Employment Type:
Full-time, Permanent
Why This Role Matters
The Salvation Army (Salvos) delivers a broad range of services supporting women and women with children who are impacted by family and domestic violence. Our programs include accommodation, crisis intervention, behavioural programs, and specialist advice for those at risk of, experiencing, or escaping family violence.
Our work is grounded in prevention, restoration, and healing, providing specialised support to address immediate safety concerns while offering advice, referrals, and connections that support long-term recovery.
About The Role
As a Specialist Family Violence Practitioner, primarily based within the outreach team, you will deliver compassionate, trauma-informed case management to women and children who are currently experiencing, or have experienced, family violence. Your responsibilities will include intake, assessment, crisis response, and ongoing case support.
You will play a key role in delivering high-quality, safe, and effective responses that prioritise safety, recovery, and empowerment. This role upholds the dignity, rights, and self-determination of service users through a feminist, client-centred framework.
How You Will Make An Impact
* Build respectful, trusting relationships that promote self-determination and active participation, aligned with the National Family Violence Model of Care.
* Provide case management in accordance with The Salvation Army's models, policies, and standards of practice.
* Undertake comprehensive and ongoing assessments from intake through to case closure.
* Collaboratively develop individualised case plans that reflect client goals and needs through tailored interventions.
* Empower clients to take an active leadership role in implementing their case plans.
* Support access to holistic services and community resources, advocating for clients where required.
* Regularly review and evaluate case plans, making adjustments to ensure continued relevance and effectiveness.
* Maintain accurate, timely, and compliant client records using TSA information management systems.
What You Will Bring
* A tertiary qualification in Social Work, Welfare (Social Sciences), Community Development, or a related field (essential).
* Demonstrated experience in case management within family violence or related sectors.
* Strong understanding of family violence dynamics and child wellbeing (highly desirable).
* Excellent organisational and time management skills, with the ability to work autonomously.
* A current Queensland driver's licence.
* A valid Working with Children Check (WWCC).
What We Offer
The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:
* Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
* Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
* Flexible working arrangements.
* Access to EAP and health & wellness initiatives incl Fitness Passport
* Ongoing training and development opportunities that enhance on the job skills and proficiency.
* Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.
About Us
The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.
How To Apply
This is a meaningful opportunity to make a real impact in the lives of women and children seeking safety and support. If you're passionate about social justice and client empowerment, we encourage you to apply.
Are you ready to be a part of our mission to end Family Violence? Please submit your resume and a compelling cover letter explaining your passion for this work and your relevant experience. We look forward to hearing from you and discussing how you can contribute to our team.
Applications will close
as soon as a suitable candidate is secured.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.
We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W
e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration**