Job Title: Administrative Support Specialist
The role of the Service Clerk is to provide high-level support to employees and partners within the organization. This involves a range of responsibilities, including front-of-house operations, office management, mail sorting and distribution, banking, meeting room setup, utility maintenance, fire warden duties, and event assistance.
Key Responsibilities:
* General Office Duties:
- Opening, sorting, and distributing incoming mail;
- Coordinating and processing outgoing mail;
- Banking as required;
- AV – Assisting with meeting room setup during client meetings and events;
- Maintaining utility points and kitchens;
- Fire Warden – Attending quarterly training sessions and acting as warden during annual evacuation exercises;
- Backup to Reception;
- Events – Assisting with room setup, decorations, repositioning or removal of furniture, flower pickup, setting out glasses and serveware.
* Court Work:
- Settlements – Liaising with lawyers, attending settlements, and dealing with subsequent banking requirements;
- Subpoenas and Undertakings/Access Request Forms – Liaising with lawyers, maintaining accurate records, creating and lodging court documents within specified timeframes, and attending court;
- eCourt Work – Litigation searches, document searches, eLodgement; delivering legal documents to Chambers and the Courts.
About You:
The ideal candidate will possess 1-2 years' experience in an office or professional services environment, demonstrate excellent presentation, communication, and interpersonal skills, be reliable with a proactive approach, strong attention to detail, ability to work autonomously, team player with a flexible approach, strong IT skills, and good knowledge of Microsoft Office. They must also be able to work under pressure during peak times, prioritize tasks effectively, and maintain a client-focused approach with strong organizational skills.