IT Service Management and Operations Specialist
This role plays a vital part in delivering strategic initiatives and supporting business-as-usual responsibilities. The ideal candidate will have experience working in IT service management teams in high-pressure environments, with a strong understanding of relevant tools.
We are looking for someone who can develop and maintain informative reports for management, boards, regulators, and auditors, ensuring the IT knowledge base is current and accurate. Additionally, the successful candidate should possess excellent communication skills to build trusted relationships with stakeholders at all levels.
The successful candidate will be able to work independently and as part of a team, applying effective problem-solving skills and maintaining attention to detail. They will also need to stay up-to-date with industry developments and advancements.