Job Title:
We are seeking a highly skilled and enthusiastic Medical Front Desk Officer to join our team. The ideal candidate will have excellent communication skills, be proficient in Microsoft Excel and Word, and possess a passion for delivering exceptional patient care.
Key Responsibilities:
* Managing patient appointments/bookings
* Answering/listening to voice mail/return phone calls, replying mails
* Introducing/patient to explain the professions
* Front desk problem solving
* Book keeping / Daily record
* Process payments via HICAPS/EFTPOS and generate receipt if required
* Assisting doctors (take note for doctors from patients, photocopying reports )
* Maintaining work station tidy/clean
* Refilling patient forms and preparing patient files
* Helping to purchase/order clinic necessities
Requirements:
* Multi-language speaking
* Good communication skills
* Passion and keen to help and serve people
* General reception work
* Able to finish all the work on the day