Family-owned and operated car rental business looking for an experienced front desk receptionist to join their close-knit and dynamic team. The successful candidate will have excellent communication and customer service skills, the ability to multi-task, a “can-do” attitude and of course, be a great team player.
Hours/Days: Part Time, must be available at least Wednesday and Thursday 7am to 5pm (half hour for lunch).
Location: West Mackay
Qualifications and Experience
- Previous experience working in an administration/front of house role at a car rental company is desired, but not essential.
- Outstanding communication skills on phone, by email and in person.
- Strong time management skills and organisational skills.
- High degree of accuracy and attention to detail.
- Computer literacy required including creating and using spreadsheets and software such as Xero and Rental Car Manager.
- Team player with a “can do” attitude and great interpersonal skills.
- Flexible, adaptable and able to juggle multiple tasks at once.
- Ability to work under pressure.
- Valid driver's licence.
Tasks & Responsibilities
- Helping to manage fleet of cars including taking them on and off hire, arranging for repairs and servicing, liaising with mechanics, panel beaters, engineers and detailers.
- Liaising with corporate and individual clients and managing their requirements.
- Checking out and checking in vehicles.
- Answering calls and emails.
- Preparing hires, quotations and creating reservations.
- Taking workshop bookings, preparing quotes and invoicing work.
- Customer and parts pick up and drop off.
- Delivering and dropping off vehicles.
- Invoicing and processing some payments.
Application Questions
- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have as a Front Desk Receptionist?
- Do you have a current Australian driver's licence?
- Do you have customer service experience?
- Which of the following Microsoft Office products are you experienced with?
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