Dispute Resolution Professional
This is an exciting opportunity for a senior insurance professional to join our highly supportive and dynamic team.
* Manage a portfolio of external dispute resolution complaints as the final decision maker.
* Engage with internal stakeholders to manage complaint resolution requirements and outcomes.
* Determine root causes of complaints and opportunities for improvement leading to better customer outcomes.
Key Skills:
* Expertise in dispute resolution, negotiation, and conflict management.
* Strong analytical and problem-solving skills.
* Excellent communication and interpersonal skills.
Benefits:
A competitive compensation package, comprehensive training program, and opportunities for career growth and development.
About the Role:
This role requires a high level of autonomy, discretion, and professionalism. The successful candidate will be able to work independently and as part of a team to achieve outstanding results.