Employment Details
Employment Type: Permanent Part Time Position
Classification: Administrative Officer Level 3
Remuneration: $71,072.43 – $73,287.41 per annum + Superannuation
Hours Per Week: 38 (9 days per fortnight)
Location: Royal Newcastle Centre, John Hunter Campus
Closing date: 22nd February 2024
Requisition ID: REQ639798
Where You'll Be Working
You will be based in the Infusion Lounge at the Royal Newcastle Centre, working closely with nursing staff and clinicians to support the smooth operation of the unit. The schedule is 9 days per fortnight: Week 1 – Monday to Friday (5 days); Week 2 – Monday to Thursday (4 days).
About The Role
As an Administrative Officer Level 3, you will provide a wide range of administrative and clerical support, including answering phone calls, managing patient enquiries, booking infusion appointments, maintaining a generic email inbox, coordinating correspondence, preparing patient charts, and performing general administrative duties to support smooth unit operations. You will receive hands‐on training, online learning modules via My Health Learning, and ongoing support.
About You
We are seeking a motivated, detail‐oriented professional with a proactive "can do" attitude. You are highly organised, able to prioritise competing tasks, and excel at problem‐solving in a fast‐paced environment. Strong written and verbal communication skills are essential, as well as the ability to manage sensitive information with discretion. Familiarity with medical terminology and hospital systems will help you thrive.
Key Accountabilities
* Deliver high‐quality customer service as the first point of contact via phone, email, and in‐person interactions
* Prepare financial, data, and correspondence reports as required
* Coordinate incoming and outgoing correspondence, telephone calls, diary appointments, and emails, ensuring deadlines and priorities are met
* Provide support for data entry, recruitment, payroll, purchase requisitions, invoicing, and record‐keeping
* Maintain accurate records in line with State Records Management requirements
* Establish and maintain effective working relationships across all levels of the organisation
* Model behaviours aligned with the HNE Health Values Charter, NSW Health Code of Conduct, and Closing the Gap strategy
* Ensure workplace health and safety responsibilities are upheld
Benefits
* Comprehensive induction and on‐the‐job training
* Access to online learning via My Health Learning
* Ongoing support to ensure success in the role
* Opportunity to work closely with a skilled and supportive clinical team
* A meaningful role contributing to high‐quality patient care
How to Apply
Click here for the Position Description: https://example.com/position-description
To apply, please email Sonya.Benson@health.nsw.gov.au.
For assistance addressing selection criteria, visit: https://bit.ly/3vL5fq2.
Stepping Up Website is a resource designed to help Indigenous job applicants apply for positions in NSW Health: https://bit.ly/HNEHealthSteppingUp.
Hiring is a Category A position. All new employees must comply with the relevant policy on occupational assessment, screening and vaccination.
Hunter New England Local Health District is an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process, please let us know when you apply or at any stage of the process. For confidential support, contact HNELHD-Diversity@health.nsw.gov.au.
Hunter New England Local Health District acknowledges Aboriginal people as the traditional owners and custodians of the lands in which our facilities are located. We pay our respects to Elders, community members and community‐controlled sector partners who help improve health outcomes for Aboriginal and Torres Strait Islander peoples in our district.
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