Beijer Ref Australia is a leading wholesaler in the air-conditioning and refrigeration industry, known for our strong brands, expert knowledge, and genuine commitment to customer satisfaction.
We’re on the lookout for a Customer Service Representative who’s ready to bring positive energy, strong attention to detail, and a solutions-focused mindset to our North Lakes team.
Whether you’ve worked in a trade counter, warehouse, retail, or another fast-paced customer service environment – if you love helping people and keeping things running smoothly behind the scenes, we want to hear from you!
What You’ll Be Doing
Helping our customers : You’ll build genuine relationships, provide product support, and offer advice that helps them get the job done.
Keeping things on track : You’ll quote and process sales orders accurately and efficiently – making sure stock, pricing, and deliveries all align.
Working together : From the warehouse to the counter, you’ll collaborate with teammates to maintain a clean, safe, and organised environment.
Driving great outcomes : You’ll take initiative to meet branch targets and support your team to deliver the best service possible.
What You’ll Bring
A customer-first mindset and solid communication skills
Previous experience in customer service or a similar role (retail, wholesale, trades welcome)
Solid computer skills – you’re confident navigating systems and emails
Forklift licence (or willingness to obtain one)
A team spirit that reflects our values: Committed, United, Engaged, and Straightforward
Experience in the HVAC/R or trade supply industry is a bonus – but not a deal breaker. We’ll provide the training you need to succeed.
What We Offer
Supportive culture – Work with a team that’s down-to-earth, inclusive, and genuinely helpful
Career opportunities – Be part of a national network with room to grow
Stability – Enjoy the security of a well-established business in a future-focused industry
Employee perks – Including staff discounts, development opportunities, and a strong safety culture
Ready to Apply?
If you're reliable, hands-on, and enjoy being the person people count on – this could be your next move.
Your application will include the following questions:
- How many years' experience do you have as a Customer Service Representative?
- Which of the following statements best describes your right to work in Australia?
- Are you willing to undergo a pre-employment medical check?
- What's your expected annual base salary?
- What is the maximum weight that you are comfortable and able to lift?
- Which of the following forklift licences do you have?
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📌 Customer Service Representative
🏢 Kirbyhvacr
📍 North Lakes