Business Analyst/System Analyst (Mid level)
Join to apply for the Business Analyst/System Analyst (Mid level) role at Horizontal Talent
Business Analyst/System Analyst (Mid level)
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Join to apply for the Business Analyst/System Analyst (Mid level) role at Horizontal Talent
Job Title: Business Analyst/System Analyst (Mid-level)
Location: Kuala Lumpur, Malaysia
Working Arrangement: Fully-In Office (Weekly)
About Horizontal: Established since 2003 in the US, Horizontal solves complex challenges across two distinct businesses: Horizontal Digital and Horizontal Talent. We are consistently recognized for being a top workplace and one of the fastest growing private companies. Horizontal Talent specializes in staffing for IT, Digital & Creative and Business & Strategy markets. We have global offices in US, UAE, India, Malaysia and Australia.
Key Responsibilities
* Business Analysis
* Requirement Gathering: Collaborate with clients and stakeholders to understand business
needs, objectives, and challenges.
* Requirement Documentation: Translate business requirements into clear, concise, and
actionable technical specifications, user stories, and acceptance criteria.
* Stakeholder Communication: Act as the primary liaison between business stakeholders and
the technical team, ensuring alignment and clarity.
* Process Mapping: Analyze and document current business processes, identify gaps, and
propose improvements.
* Solution Design: Work with the technical team to design solutions that meet business
requirements while adhering to technical constraints
* Project Delivery Leadership
* Agile Scrum Leadership: Serve as the Scrum Master or Agile Lead, facilitating daily standups,
sprint planning, retrospectives, and other Agile ceremonies.
* Project Planning: Define project scope, timelines, and deliverables in collaboration with
stakeholders and the technical team.
* Team Coordination: Lead and motivate the technical team to ensure timely and high-quality
delivery of projects.
* Risk Management: Identify, assess, and mitigate project risks, ensuring minimal disruption
to project timelines and deliverables.
* Progress Tracking: Monitor project progress, track key metrics (e.g., velocity, burn-down
charts), and provide regular updates to stakeholders.
* Quality Assurance: Ensure that deliverables meet business requirements and quality
standards through rigorous testing and validation.
* Technical Collaboration
* Technical Translation: Break down complex business requirements into technical tasks for
the development team.
* Technical Guidance: Provide guidance to the technical team on business priorities and
ensure alignment with client expectations.
* Hands-On Support: Assist the technical team in troubleshooting issues, reviewing code, or
testing solutions when necessary.
* Continuous Improvement
* Feedback Loop: Gather feedback from stakeholders and the technical team to continuously
improve processes and deliverables.
* Agile Maturity: Promote Agile best practices and foster a culture of continuous
improvement within the team.
* Knowledge Sharing: Share insights and lessons learned with the broader organization to
enhance overall project delivery capabilities.
Qualifications
Education:
* Bachelor's degree in Computer Science, Information Technology, Business
Administration, or a related field.
* Certifications in Agile methodologies (e.g., Certified Scrum Master, PMI-ACP) are highly
desirable.
Experience
* 5+ years of experience in a combined role of Business Analyst and Project Delivery Lead,
preferably in a technology-driven environment.
* Proven experience working in Agile Scrum teams, with a strong understanding of Agile
principles and practices.
* Experience in translating business requirements into technical specifications and
managing technical teams to deliver solutions.
Skills
* Technical Proficiency: Strong understanding of software development processes, tools, and
technologies.
* Analytical Thinking: Ability to analyze complex business problems and propose effective
solutions.
* Communication: Excellent verbal and written communication skills, with the ability to convey
technical concepts to non-technical stakeholders.
* Leadership: Strong leadership and team management skills, with the ability to motivate and
guide cross-functional teams.
* Agile Expertise: Deep knowledge of Agile Scrum methodologies and tools (e.g., Jira,
Confluence).
* Problem-Solving: Strong problem-solving skills with a focus on delivering practical and
scalable solutions.
* Stakeholder Management: Ability to build and maintain strong relationships with clients,
stakeholders, and team members.
Key Performance Indicators (KPIs)
* Timely delivery of projects within scope and budget.
* High stakeholder satisfaction with delivered solutions.
* Effective translation of business requirements into technical specifications.
* Continuous improvement in team velocity and Agile maturity.
* Minimal project risks and issues, with proactive mitigation strategies
Why Join Us?
* Opportunity to work in a fast-paced, innovative, and collaborative environment.
* Chance to lead high-impact projects and make a tangible difference for clients.
* Competitive salary and benefits package.
* Professional development opportunities and support for certifications.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
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