Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.
Are you a powerhouse of leadership with a flair for retail? Do you thrive in a dynamic, vibrant setting? We’re on the lookout for a conscientious Assistant Store Manager to join our team and help us create lasting customer experiences.
You are the heartbeat of our Glen Waverley store. Together with the Store Manager, you’ll orchestrate a symphony of excellence, amplifying customer delight and fuelling a performance surge in your team.
Responsibilities
- Squad Goals: Lead, coach, mentor, develop & inspire a team of fabulous individuals, empowering them to shine like the stars they are.
- Retail Expert: Maestro behind our day-to-day operations, ensuring our store is always on point, welcoming, and bursting with positive energy.
- Champion of Charm: Resolve customer enquiries with patience and a sprinkle of magic, letting them leave with a lasting smile.
- Training and Development: Assist with onboarding new team members by providing them with the tools & knowledge they need to surprise & delight our customers.
What makes you a Galactic fit?
- You are well versed in the retail environment & carry the best in innovative practices in your bag of tricks.
- Customer service isn't just a job; it's an art form that you've mastered.
- A problem‑solving pro with an innate ability to make thoughtful & well‑informed decisions.
- Results‑driven & charismatic individual who thrives in a collaborative environment by supporting their team to be the best version of themselves.
Benefits
- Competitive remuneration - $80,745 on target Total Cash (Inc. Super & Commissions)
- Discounts on Optus products & services ($80 monthly credit + 25% discount on all plans)
- Unlock additional benefits to over 400 retailers Australia-wide including Iconic, Mimco, Sephora, Myer & Ticketek
- Access to professional development, training & mentoring opportunities offered through our exclusive OptusU! Capability Institute
- Join our employee networks such as Express Yourself, Yarn & Elevate – Elevate is our employee network creating an inclusive community to empower & elevate women
- Connect with what matters – 1 additional paid ‘Connected' day annually for health, well‑being, celebrating important family celebrations
- Access to 14 weeks paid parental leave, paid volunteer leave & gender affirmation leave
- Flexible working arrangements – talk to us about how this role can be flexible for you
Intrigued – but perhaps you don’t align to 100% of the role requirements? That’s OK, we strongly encourage you to apply – we all have growth & development opportunities.
At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes' to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support, please email (emailprotected) or call. We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.
For more information on Diversity, Inclusion & Belonging at Optus, please visit
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